Question 1

How do I place a customised jewellery order?

Accepted Answer

If you would like to purchase a bespoke or customised order please email or call me with your requirements. Most beads come in a wide range of colours so it is likely I can create a piece in the colours and design that you want.

Question 2

Payment and Shipping

Accepted Answer

Shipping prices are quoted at the checkout and are given for mainland UK addresses. If you are ordering outside of the UK please get in touch for a quote.
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All jewellery items are sent 1st class recorded with Royal Mail and paintings and prints will be sent by DPD and will require a signature on delivery,

Question 3

Secure Ordering & Payment Options

Accepted Answer

We offer simple and secure payment options including PayPal to make it really easy for you to order and pay for your pieces.

Question 4

Returns & Refunds

Accepted Answer

Any bespoke order is non-refundable and payment must be made at the point of ordering. For pieces that are listed on the website a 14 day return policy applies and you can return your item unused and in it's original packaging and labels within this time. 
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If you're unhappy with any purchase for any reason, please get it touch as I always want to make sure that my customers are completely happy with their purchase.

Frequently Asked Questions

How do I place a customised jewellery order?

Payment and Shipping

Secure Ordering & Payment Options

Returns & Refunds